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Future Freight Networks : Yearbook 2014
67 fUTUre freiGHT neTWorKS 2014 Company profile X COMPANY PROFILE Australia Post has taken a strong and deliberate approach to harness the growth of eCommerce and to respond to changing consumer and business needs. The impact of the digital revolution is driving rapid changes, and impacting industries around the world. Building on our traditional strength in delivery, and with a focus on the digital economy, we are building a world-class parcels and logistics business, with excellence in service performance. Through our $2 billion investment in infrastructure, capability and services, we are building new capacity to connect Australians everywhere, both physically and digitally. Over the past 18 months we have made a significant investment that has increased capacity and improved efficiency of our processing and delivery operations. Our acquisition of leading logistics provider StarTrack has added further express freight capability to our network. Our new combined business brings together the trust, reach and convenience for which Australia Post is famous, together with the premium service standards of StarTrack, to create the largest logistics force in the country. Australia Post has one of the strongest brands in Australia, and in April this year was ranked second in the Corporate Reputation Index published by AMR and the Reputation Institute. The integration of Australia Post and StarTrack enables us to service both business and consumer markets with an unrivalled range of parcel, freight, express, courier and international solutions under one banner. All of our services are developed with customers’ needs in mind – choice, convenience, reliability, flexibility and control. Customers can choose from a range of speeds, and regular or premium services, in both domestic and international markets. Whether in eCommerce, retail or manufacturing, we understand the importance of creating the right supply chain. Looking to the future, our capability is being enhanced to service new emerging markets, particularly where the digital and physical worlds come together. eCommerce imposes demanding new benchmarks for speed, service and performance on logistics providers, both in the domestic market and cross-border. With our customer-facing brands of Parcel Post, Express Post and StarTrack, our business is rising to the challenge and is able to meet your requirements in small- consignment freight and logistics. auspost.com.au startrack.com.au Our network makes Australia seem smaller than it is Together, Australia Post and StarTrack form Australia’s most trusted freight and logistics provider, offering a comprehensive range of fast and efficient solutions for businesses, all under one roof. 326396E_Australia Post | 2079.indd 24 23/04/14 9:29 AM