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Future Freight Networks : Yearbook 2014
64 Company profile X COMPANY PROFILE With new world-class hardstand infrastructure and technology in Brisbane, an intermodal offering in Melbourne, and a revamped executive management team, DP World Australia Managing Director and CEO, Paul Scurrah, says the stevedoring leader is ‘back in the game’. Mr Scurrah says DP World Australia is well positioned to meet its customers’ ever-increasing expectations. ‘We are committed to continually improving our levels of service to each of our customers,’ Mr Scurrah says. ‘I am determined to ensure we deliver on our promises, hence we are building a customer focus to establish ourselves as the Australian market leader.’ The business has seen significant changes in the months since Mr Scurrah joined in December 2013. On 6 February 2014, DP World Brisbane celebrated the ‘go-live’ of its semi-automated terminal with the servicing of the Kota Lestari. Under the new system, containers are transferred by manned shuttle carriers from the quay crane to a waterside exchange area at the front of a module serviced by automated stacking cranes (ASCs). Brisbane will have seven operating modules, each serviced by two ASCs. The overall annual capacity of the seven operating modules is around 900,000 TEUs, providing DP World Brisbane with significant future development capability. ‘The new development will provide excellent customer service as a result of higher waterside productivity, more consistent operational performance and additional pickup and delivery flexibility,’ Mr Scurrah says. ‘With successful delivery of the new infrastructure, the challenge now for DP World Brisbane is to improve on the foundation systems and productivity, therefore delivering a world-class automated terminal. ‘Fine-tuning of systems and productivity optimisation are now the challenges that lie ahead.’ To the south, the business is exploring new landside service offerings. On 22 February 2014, DP World Melbourne worked with logistics business SCT to handle its first country-Victoria train with international exports bound for the seaport at West Swanson Terminal. Mr Scurrah says the company is pleased with the efficiency of the operation and is keen to pursue further opportunities. ‘We look forward to expanding and offering further container rail freight services to country Victoria.’ And on 25 February 2014, Mr Scurrah announced the reorganisation of DP World Australia’s executive management team into a ‘cleaner’ structure. Six executives will report directly to Mr Scurrah, including former Aurizon executive Max Kruse, who has been appointed Chief Commercial Officer. ‘Customers will see us physically restructuring our business to make sure that we can serve them better,’ Mr Scurrah says. ‘This announcement represents significant change for DP World Australia, one that will build a stronger business, aligning all of our teams to deliver superior customer service.’ The new executive management team is as follows: • Chief Business Development Officer – Andrew Cridland • Chief Operating Officer – Mark Hulme • Chief Commercial Officer – Max Kruse • Chief Human Resources Officer – Craig Thomson • Chief Financial Officer – Jason Varsamidis • Chief Information Officer – TBA In addition, all Terminal General Managers will form a part of the broader senior leadership team. ‘We already have a strong team and I have been most impressed with the enthusiasm and commitment that exists in our business,’ Mr Scurrah says. ‘These changes will set DP World Australia up to strengthen our customer service offering and defend our market position.’ DP World Australia back in the game 325822E_DP World | 2079.indd 24 25/03/14 9:30 AM