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Future Freight Networks : Yearbook 2013
38 COMPANY PROFILE In what has been a challenging two years involving volatile changes in its markets, Tasports continues to focus on cost ef ciency and the delivery of its major infrastructure projects. Customer focus Despite dif cult operating conditions, Tasports' Chief Executive Of cer, Paul Weedon, says that the business continues to undertake the groundwork necessary in order to position itself to retain a sustainable business model to meet its customers' needs. 'Over the last year, we have continued to deliver on, if not increase, our focus on our customers and their requirements, taking a more deliberate approach to working closely with them and building strong and meaningful relationships. 'A key challenge for us, however, is cyclical changes in our markets and global trends impacting on our business plans and strategies. In particular, the forestry segment continues to undergo major change, with consequent signi cant reductions in woodchip export volumes.' 'We do, however, have a strong corporate plan with clear and measurable objectives to manage our diverse operations, and we have worked hard in 2012 to continue to netune our statewide ports development plan to meet customers' long- and short-term infrastructure needs.' Tasports has recently restructured its business activities following 2012's market impacts in order to enhance business development and customer activities, and streamline operational teams. The appointment of Chief Operating Of cer Craig Heron in July 2012 saw the previous Business Development and Operations divisions merge in order to provide better strategic alignment between operations and customer requirements. 'Craig's portfolio encompasses towage, security and cargo operations, new business development, customer management, and property development.' Key achievements and projects Throughout 2012, Tasports was able to deliver on several key projects, and is in a strong position to continue to deliver on these priorities during the year ahead. Tasports' board endorsed the 10 Year Infrastructure Plan, which guides Tasports' strategic infrastructure, maintenance and business development programs. 'The future development of Tasports' wharves, land-based plant and equipment, tug and vessel eet, together with customer plans, is framed by this 10 Year Plan, which represents a large body of work undertaken over the last 18 months.' Despite a challenging year nancially, Tasports was also able to invest $16 million across Tasmanian ports. 'This is a signi cant achievement in that it is one of our largest infrastructure spends to date, and up from $13 million in the previous nancial year,' Mr Weedon said. 'We made signi cant headway on a number of our major projects, including completion of a $4.6 million upgrade to the Devonport Airport, which involved an extensive refurbishment of the terminal building, security screening upgrades and improvements to passenger amenities and facilities.' Redevelopment of Macquarie Wharf No 2 in Hobart is also well underway and set for completion by the end of March 2013, with Tasports investing $7 million to deliver a dedicated Cruise and Antarctic facility for its customers in these growing industries. 'We have worked very closely with our customers in these segments in order to understand their requirements and future plans, and there is every indication that we will continue to see these industries grow.' 'On the back of a bumper cruise season, our customers and stakeholders in this area have welcomed the facility, and are looking forward to the project's completion early this year.' Infrastructure upgrades at Burnie Port will be a key project for 2013, with Tasports working closely with Toll and TasRail to improve the ef ciency of road and rail logistics, and ease road congestion in the Burnie port precinct. 'Concept designs for this project are now complete, and construction work is set to commence this year on this vital project following a welcome $4 million allocation from the federal government to upgrade the port.' The future Despite the increased operating challenges Tasports has faced over the last 12 months in particular, Mr Weedon says that he is con dent the business can remain strong in its ability to deliver on critical infrastructure and maintenance projects, as well as investment in its assets. 'We will continue to develop and foster our Corporate Plan, promote new opportunities, and pursue economic growth, allowing us to remain on track and focused on our proactive role in the development of state transport infrastructure and the effectiveness of the Tasmanian freight logistics chain. Tasports responds to changing markets