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Future Freight Networks : Yearbook 2011
76 76 Using Information and Communication Technology (ICT) to Increase Productivity in Transport and Logistics This policy paper was developed from a discussion paper, released in January 2010, which discussed the use of ICT to increase productivity in the industry and deliver Smarter Supply Chains. The world’s most efficient supply chains are leveraging this technology to deliver predictable and reliable flows of goods and people. In addition to productivity gains, innovative ICT can be used to sustainably reduce CO2 emissions. ALC called on the industry to take up opportunities to improve productivity through ICT. However, before the industry can do this several things must happen: government must provide appropriate infrastructure; » industry must educate its component sectors; and » enterprises must decide where they wish to be in the » Value Chain Maturity Matrix. The Matrix is a tool that can be used to show how ICT can support and enhance individual businesses and the industry as a whole. It measures an organisation’s ability to operate across the value chain and its ability to plan and execute activities. The paper identifies nine areas where businesses need to identify the best ways for them to utilise ICT. It also shows that to get the best out of the supply chains, they must be monitored and managed in real time. This requires a free flow of information and careful control of payments to reduce costs. Some examples of the types of technology already available are: vehicle tracking and monitoring systems; systems providing real-time traffic information; electronic route and speed maps; freight matching; and wireless vehicle communications. In July 2010, ALC released a policy paper, which found that the industry is not using existing IC technologies efficiently to improve productivity. It has failed to adopt new and innovative technologies that could deliver service improvements and effective integration of the supply chains.