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Future Freight Networks : Yearbook 2018
106 COMPANY PROFILE X COMPANY PROFILE Connectivity solves the number one issue in Australia’s transport industry. In 2018, it would be reasonable to expect that businesses with large supply chains and/or transport companies have robust technology systems in place; however, after two years of research, Bustle has found that organisations big enough to invest in technology still rely heavily on paper and manual processes to capture, enter, charge, report and analyse safety and operational effectiveness. With around 70 per cent of Australia’s commercial fleet owned by small- or medium-sized enterprises (SME) running one to four trucks, the large transport companies are not providing all the transportation assets, but are instrumental in shaping the safety and supply considerations for the industry. One hole can sink the ship Where paper exists, so too does human error and a delay or lead time on information processing. When managing risks, reviewing trips or activity one to seven days after the event leaves a significant window for fundamental failings. These systems are also not correlated, and different business units focus on different aspects of the data. There is a disconnect between safety and operations, and those charged with checking the compliance have no involvement in planning or managing the next tasks. Legacy systems created pre-technology and pre-digital disruption hold some of our leading businesses together at a huge cost. Bustle’s involvement in workshops with publicly listed companies, manufacturers and tier-one carriers has seen discussions focus directly on risk exposure, and how to manage risk across varying market segments or transport types. Pilot studies carried out using the Bustle platform within these businesses have seen a reduction in administrative spend and the mitigation of risk. The platform untangles issues that arise when operators can’t assign jobs to drivers with expired licences, or a non-dangerous goods (DG) driver is unable to collect a bulk DG consignment, for example. Connectivity for the better Chain of responsibility (CoR) has been great for the industry, as it has increased the focus on running safe businesses. On the other hand, it has also seen some businesses cripple their operations in an attempt to do the right thing. Operators have varying understandings of regulation and best practice, which has left behind a minefield of counterproductive systems created by businesses in an attempt to operate safely and efficiently. Sharing resources is critical in the quest toward building an efficient road network, but doing so in a controlled manner is often not high on the agenda, given the significant costs involved in engaging new suppliers. The constraints that remain common among the different transport service types, from couriers to heavy haulage movements, have been identified by Bustle and incorporated into a platform that facilitates B2B connectivity between existing supplier agreements. For example, when a transport company reaches capacity, they can push jobs across to their third-party network seamlessly and safely. Multiple systems and the need for consolidation It is common to enter a business and see a suite of technology solutions tackling different compliance and operational functions within the organisation, including in-built temperature readings, GPS tracking of fleet and trailers, electronic work diaries, pre-start vehicle checks, and the list goes on. Businesses that utilise technology like this are leading the pack, which is good for the industry on many levels; however, identifying the broad number of subject-specific tech systems or applications has highlighted the need for consolidation of these solutions, using time-stamped updates and operational checks to publish an aggregated collection of data and reports. Bustle’s platform empowers the drivers or subcontractors in your business to use one easy application for safety, operations and fatigue purposes, which captures and time stamps the relevant data, allowing administrators to operate with any driver in their supply chain in real time. The integration of blockchain technology ensures that Bustle’s customers are prepared for future supply chains and the verification of safety, operations and payments. The future of freight today – transparent, real-time transport systems 503558E_Bustle I 2389.indd 24 10/5/18 11:53 am