Home' Future Freight Networks : Yearbook 2016 Contents 76
One of Australia’s leading transport
consultants, Bestrane Group, is at the
forefront of ‘smart-city’ technology
that is revolutionising dock deliveries and
optimising value for companies, councils and
communities in congested areas.
Bestrane’s MobileDOCK application
is a game-changer in dock appointment
scheduling and monitoring. The award-
winning technology coordinates the
availability and use of delivery docks with
suppliers, carriers, receivers and buyers
through mobile devices and internet-
MobileDOCK transforms the
management of delivery docks that still
rely on antiquated manual planning and
execution. Such docks often struggle with
excessive congestion because they do not
use technology to coordinate delivery-
Inevitably, unannounced or unscheduled
arrivals and incompatible vehicles clog
the dock, causing lost productivity for
property owners, retail tenants and logistics
companies. Costs rise because delivery-
dock labour is used inefficiently. Deliveries
take longer and revenue suffers if retailers
cannot get stock fast enough, or if too
much building space has to be allocated to
delivery docks instead of tenants.
Risk management is another issue.
Manual delivery-dock systems can have
no auditable proof of delivery, limited
real-time visibility, and higher safety risks
because there is less scrutiny of who
enters and exits the dock. The chain of
responsibility is weakened.
MobileDOCK’s role in smart cities
These problems are magnified in crowded
cities. Inefficient docks add to city
congestion as trucks wait longer to deliver
goods. Precious CBD spaces that could
better serve pedestrians or cyclists, or be
used for other city-enriching purposes, are
lost to traffic congestion.
‘The costs of inefficient delivery docks
are vastly underestimated,’ says Bestrane
Group Managing Director David Sanders.
‘No organisation can afford haphazard
delivery-dock processes that add to costs
and create safety risks. And no council
should tolerate unnecessary traffic
congestion because of delivery docks that
use old processes.’
Sanders says population growth
is driving demand for smart-city
technologies such as MobileDOCK.
‘Competition for space will intensify as
capital cities become more populated and
built up. Technology enables stakeholders
to work together to reduce the volume
and duration of delivery-dock trips, and
take more trucks off city streets. It could
lead to the removal of more loading zones
and far better use of city space.’
That kind of thinking inspired the
launch of MobileDOCK last year. Its
platform technology can be used across
retail centres, distribution centres, city
precincts, shipping ports, airports and
construction sites. ‘Any organisation
that wants to connect a “community”
of delivery-dock stakeholders to improve
efficiencies can take advantage of
MobileDOCK,’ says Sanders.
Strong industry response to
Some of Australia’s largest organisations have
embraced MobileDOCK. Westfield shopping
centres in Sydney city, Bondi and Miranda are
using MobileDOCK to coordinate deliveries
to more than 1400 combined retailers and
more than 1000 carriers.
City precincts, such as the giant
Barangaroo development in Sydney, are
also using MobileDOCK. Located in a highly
congested part of Sydney, Barangaroo is
expected to provide a workspace for more
than 30,000 workers across residential,
commercial and retail operations.
MobileDOCK’s state-of-the-art technology
will help the precinct’s operators manage
thousands of deliveries each month.
As a sign of just how widely this
technology is being embraced, the
Sydney Opera House has recently begun
to use MobileDOCK to manage its new
subterranean dock facilities. MobileDOCK
is also being used in traditional
distribution centres owned by OneSteel,
SnackBrands Australia, Myer Holdings and
Super Retail Group.
Super Retail Group’s Supply Chain
Planning Manager, Paul Armitage, says:
‘Bestrane has given us a much more
accurate view of our capacity and labour
requirements, plus a means of managing
congestion issues before they happen’.
Bestrane’s MobileDOCK a supply-chain
Innovative technology seamlessly coordinates delivery docks with suppliers, carriers,
receivers and buyers.
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